Call Center Back-End Integration

The purpose of ArenimTel’s integration with other systems is to establish advanced features that boost phone-using employees’ performance, dramatically improve your telephony and customer service-related processes and increase customer satisfaction. Use the...

Cloud PBX Mobile Extension Service

Instead of providing some of your colleagues with landline phones, you may want to be able to reach them through their mobile phones or by dialing an internal extension; or perhaps you have some frequently dialed external numbers that you want to be able to reach...

Softphone Software Client

ArenimTel Softphone is an application for your PC that lets you make phone calls without needing a costly physical device. The application can be installed and managed remotely on your team’s computers. Softphone lets you make and take phone calls, all through an...

Forward to Mobile when Site Unavailable

Power outages or temporary internet connectivity issues at your premises can be a nuisance, but you don’t need to worry about losing customers. ArenimTel can be configured to automatically forward calls to a mobile number in such circumstances, so you can keep taking...

Real-Time Events and Data

Having access to real-time data allows you to efficiently oversee your customer service operations and staff performance and make immediate changes to the system if necessary. ArenimTel offers multiple options to monitor events in real time. The Dashboard service...