Welcome messages and Opening Hours

ArenimTel PBX allows you to assign automated greeting messages to your phone numbers – when a caller calls, the system will decide which message to play back based on the defined opening hours. ArenimTel provides several automated greeting functions: Greet callers to...

On-call shifts and emergency call forwarding

In case of an emergency – e.g. a complete system outage – a dedicated announcement can be activated remotely. Activation can be done at any time without the involvement of ArenimTel PBX’s support staff. The feature can only be enabled/disabled by a user with the...

Call Recording Using ArenimTel PBX

Using ArenimTel’s call recording service, you can record your calls on a per-phoneline basis, for quality assurance or supervisory purposes. The service can be enabled or disabled monthly for each individual phone number (phone line). Recorded calls can be accessed...

Manage Missed Calls with Your PBX

Use ArenimTel’s missed call notifications function to get automated notifications via email whenever an inbound call remains unanswered. Missed or unanswered calls can be viewed through the web portal and notifications can be sent by the system via email (similarly to...