by Papp Hajnalka | Dec 20, 2020
ArenimTel’s call center service supports the use of scripts with your calls. Call scripts can be created in advance, then further developed and modified later using ArenimTel’s web-based script editor. During calls, scripts help your call center agents carry out...
by Papp Hajnalka | Nov 24, 2020
ArenimTel’s web-based chat solution is a chat client plugin for your website that allows visitors to instantly contact you and get answers to their questions mere moments after landing on your site. This call center feature allows you to reach a demographic that does...
by Papp Hajnalka | Nov 24, 2020
ArenimTell offers a comprehensive call center service, with various outbound call functions. Wether it’s sales calls, debt collection or customer notification calls, ArenimTel’s outbound call center software and features help you build and execute telephone campaigns...
by Papp Hajnalka | Nov 24, 2020
ArenimTell offers a comprehensive call center service, one of the most popular features of which is omni-channel call center support. In a society of ubiquitous connectivity, consumers are no longer content with just a phone number to dial: they expect to be able to...
by Papp Hajnalka | Nov 24, 2020
ArenimTel’s WebWithMe screen sharing allows your customer service agents to see exactly what your customer is seeing and doing on your website, and where they got stuck in the checkout process or (thin client) web app – including mouse movement and clicks. The screen...
