If you wish to store your recorded calls in ArenimTel’s system for longer than 45 days, you can do just that using the archive storage feature.
There is no time limit for archived storage (calls can be stored for up to 25 years). All archived calls are stored using 256-bit AES encryption, with a reliability of 99.9999%.
Archived calls – just like regular recordings not older than 45 days – can be retrieved, instantly played back and downloaded through the web portal.
"The most important benefit since the introduction of ArenimTel is that there are NO dropped calls. All incoming calls are handled, whoever wants to order from us will order from us! We have been using the system since 2016, I highly recommend it to all prospective users! "
"ArenimTel is a reliable partner in helping us grow, it is very easy to customize according to our size and needs."
"ArenimTel has helped us radically change our customer experience: ever since we started using it, we’ve been able to communicate with our customers in a much more professional way. It also helps us grow better by the week, which is a top value of our company."
"ArenimTel helps us make our team more efficient, allowing us to provide faster and more efficient service to our customers. They understand our values and needs, hence our close cooperation."
"ArenimTel provides smooth and reliable operation; thanks to it, we are no longer losing customers through the phone."
"We really appreciated the fact that they wanted to understand and address our needs instead of forcing a mass-produced product on us."
"We were looking for a customer-centric team. Our top concerns were not having to integrate a whole new system and rent and operate servers – which would have skyrocketed our costs – but pay a per-user fee instead, as well as having a proactive service provider. We are very satisfied with this service."
Good to know!
ArenimTel’s archive storage feature, like its call recording feature, complies with the strictest standards (PCI-DSS, MiFID 2, GDPR).
Learn more about ArenimTel’s cloud-based call center solution.
