ArenimTel’s conference room service allows for conference calls with a large number of participants.
By default, our conference rooms support up to 10 participants (unless the dial-in number has a lower channel limit). If you would like to have more than 10 participants simultaneously on call, the conference room’s capacity can be expanded upon request.
ArenimTel’s PBX can be assigned multiple dial-in numbers (domestic and international), thus your partners can use the number that works the best for them, and their call-related costs are also easier to optimize.
All conference rooms are also assigned an internal extension number, so your staff members can dial in free of charge using an internal extension (e.g. by dialing extension 250).
Access to the conference room can be limited by requiring the entry of a PIN. Then, only participants who know both the dial-in number and the PIN will be able to join the conference room (PIN-based identification of participants).
You can also set a greeting message for the conference room
Conference rooms can also be configured to play a greeting message when a new participant joins in (e.g. “Welcome to XY Corporation’s conference room.”). When using multiple dial-in numbers (e.g. various international numbers), greeting messages can be in different languages. At the moment, our conference room service is available in Hungarian and English by default.
"The most important benefit since the introduction of ArenimTel is that there are NO dropped calls. All incoming calls are handled, whoever wants to order from us will order from us! We have been using the system since 2016, I highly recommend it to all prospective users! "
"ArenimTel is a reliable partner in helping us grow, it is very easy to customize according to our size and needs."
"ArenimTel has helped us radically change our customer experience: ever since we started using it, we’ve been able to communicate with our customers in a much more professional way. It also helps us grow better by the week, which is a top value of our company."
"ArenimTel helps us make our team more efficient, allowing us to provide faster and more efficient service to our customers. They understand our values and needs, hence our close cooperation."
"ArenimTel provides smooth and reliable operation; thanks to it, we are no longer losing customers through the phone."
"We really appreciated the fact that they wanted to understand and address our needs instead of forcing a mass-produced product on us."
"We were looking for a customer-centric team. Our top concerns were not having to integrate a whole new system and rent and operate servers – which would have skyrocketed our costs – but pay a per-user fee instead, as well as having a proactive service provider. We are very satisfied with this service."
Good to know!
Conference calls can optionally be recorded, the recordings can be played back and downloaded via our web portal. This option is available to customers subscribed to our call recording service, and provides access to the following features through the web portal:
- set and modify PIN protection
- conference room status (occupied – conference in progress, free)
- call history (and playback)
- during an ongoing conference call
- view list of participiants in real time
- mute participiant
- kick participiant from conference room
- lock conference room (no new participants are able join, even if they know the PIN, until the administrator unlocks the conference room)
