ArenimTel Call Center’s email management feature allows you to handle inbound calls and email correspondence in one place – giving you measurable benefits.
Tunneling the two communication channels into one system can greatly simplify your company’s processes, and reduce unhandled tickets and issue backlogs, dramatically improving your call center / customer service operations’ efficiency.
The email management function of ArenimTel’s Call Center software provides the same features that you have come to expect from other email services:
- receive incoming emails
- send emails
- use a range of industry-standard email functions, such as:
- copy (CC)
- blind copy (BCC)
- reply to sender
- send attachments
- etc.
Good to know!
ArenimTel is a cloud-based, scalable, cost-effective software solution for Call Centers and Customer Services that can be flexibly parameterized, offers more than 100 features and can be tailored to your company’s unique needs. Click here for the full feature list.