IP phones are devices that are capable of making voice calls over the Internet and provide access to ArenimTel’s services.
The most popular types of IP phones can be classified by their main area of use as follows
Desktop / Office IP Phones
The most common type of general-purpose business phones used in offices, these provide basic business telephony functions, such as dialing, call transfer, and manager-assistant function. In ArenimTel’s system, this type is also referred to as a device connected to a “Traditional extension”.
Portable IP Phones
Offering portability within the office building, this type provides the same functionality as traditional business phones, but in a portable form factor. The device comes with a base station, which uses radio signals to communicate with the handset within a set radius. The handset typically works within distances of 10-15 meters. The radius can be increased by using signal boosters.
"The most important benefit since the introduction of ArenimTel is that there are NO dropped calls. All incoming calls are handled, whoever wants to order from us will order from us! We have been using the system since 2016, I highly recommend it to all prospective users! "
"ArenimTel is a reliable partner in helping us grow, it is very easy to customize according to our size and needs."
"ArenimTel has helped us radically change our customer experience: ever since we started using it, we’ve been able to communicate with our customers in a much more professional way. It also helps us grow better by the week, which is a top value of our company."
"ArenimTel helps us make our team more efficient, allowing us to provide faster and more efficient service to our customers. They understand our values and needs, hence our close cooperation."
"ArenimTel provides smooth and reliable operation; thanks to it, we are no longer losing customers through the phone."
"We really appreciated the fact that they wanted to understand and address our needs instead of forcing a mass-produced product on us."
"We were looking for a customer-centric team. Our top concerns were not having to integrate a whole new system and rent and operate servers – which would have skyrocketed our costs – but pay a per-user fee instead, as well as having a proactive service provider. We are very satisfied with this service."
Conferencing Devices
Conference phones are developed specifically to be used for conferencing and come with a long-range spatial microphone and built-in speakers. Conference phones usually only support calls through speakers (they do not come with a handset), their built-in microphone can sample and transmit the voices of participants at a much higher quality than that of traditional office or call center phones.
Call Center / Customer Service IP Phones
These are a special type of devices used in call centers and customer service settings that provide agents the necessary advanced functionality (e.g. logging in and out). In ArenimTel’s system, this type is also referred to as a device connected to a call center extension. To make agents’ work easier, headsets are often used with these devices.
Our specialists are here to help you set up your IP PBX that can also be used in a call center environment and choose an IP phone that meets your requirements.
