In case of an emergency – e.g. a complete system outage – a dedicated announcement can be activated remotely. Activation can be done at any time without the involvement of ArenimTel PBX’s support staff. The feature can only be enabled/disabled by a user with the necessary permissions (e.g. by an on-duty system administrator or helpdesk team leader) and only one pre-recorded announcement can be selected. Activation is done through an extension.
Good to know!
ArenimTel is a cloud-based, scalable, cost-effective software solution for Call Centers and Customer Services that can be flexibly parameterized, offers more than 100 features and can be tailored to your company’s unique needs. Click here for the full feature list.