Customer Service software for companies of all sizes
More than 10,000 users
from the smallest to the largest companies
TRUSTED BY HUNDREDS OF COMPANIES
Make your customers happy using ArenimTel
The perception of your company is greatly shaped by your customer service.
Acquire new customers and provide excellent service to your existing ones using ArenimTel.
Central support line
International customer service
Advantages of our customer service software
- Choose from a wide range of customer service and PBX functions and use our APIs to integrate with various third-party CRM solutions.
- Customize it to your unique needs, from the number of customer service agents to opening hours and everything else – you can even use different settings for different periods.
Guaranteed service quality
at an affordable price, cost-effectively
- The commitment-free monthly pricing means you can scale your use of the selected functions up or down at any time.
- Developed for mission-critical use, our system provides the highest level of availability, the service always works.
- We provide all this without investment need and other hidden costs.
Fast to deploy, easy to manage
- You can even start using it in 15 days after the placement of your order.
- We provide a detailed checklist of all other tasks to make sure nothing delays deployment.
- You can change numerous settings yourself later through the ArenimTel Portal.
- It provides an excellent experience to both your customers and your colleagues.
Our most popular customer service features
ArenimTel has all the building blocks for telephony and call center systems – create your custom setup
ArenimTel provides hundreds of features and functions, allowing you to build just the right solution for your business.
See you call center’s performance in real time, on your office screens.Learn more
Manage your customer service efficiently using ArenimTel’s functions for team leaders and managers.Learn more
Set up your inbound infrastructure in a way that best supports your customer service operations.Learn more
Analyze your call center’s performance and fine-tune your operations based on performance statistics.Learn more
Complex customer service with simple management
The day-to-day management of your call center is made easy using ArenimTel’s web portal.
Want to know precisely what is happening when?
ArenimTel’s web portal provides a multitude of useful charts and real-time information to help you easily check how your customer service team is performing. Besides tracking the performance of colleagues, the portal also allows you to fully monitor the customer experience.
All this in a secure and easily accessible way.
More customers calling means more revenue. Don’t miss a single call.
Achieve your sales target every month. ArenimTel’s functions and reports for managing missed calls guarantee that your team will be able to answer all calls, whether they’re in the office or out in the field.
Need instant information?
ArenimTel’s dashboard shows everything in real time, providing a single place to overview your most important operations-related data and allowing you to immediately react if necessary.
"The most important benefit since the introduction of ArenimTel is that there are NO dropped calls. All incoming calls are handled, whoever wants to order from us will order from us! We have been using the system since 2016, I highly recommend it to all prospective users! "
Zoltán Simon - Logistics Manager
"ArenimTel is a reliable partner in helping us grow, it is very easy to customize according to our size and needs."
István Lám - CEO
"ArenimTel has helped us radically change our customer experience: ever since we started using it, we’ve been able to communicate with our customers in a much more professional way. It also helps us grow better by the week, which is a top value of our company."
Renáta Ádám - Account Manager
"ArenimTel helps us make our team more efficient, allowing us to provide faster and more efficient service to our customers. They understand our values and needs, hence our close cooperation."
Norbert Leskó - CEO
"ArenimTel provides smooth and reliable operation; thanks to it, we are no longer losing customers through the phone."
Diána Bácsik - COO
"ArenimTel's one-of-a-kind call center solution helps us ensure that our customer service complies with the strict requirements of the Hungarian National Bank."
Tamás Bíró - CEO
"We really appreciated the fact that they wanted to understand and address our needs instead of forcing a mass-produced product on us."
Anikó Klausz - Customer Service Manager
"We were looking for a customer-centric team. Our top concerns were not having to integrate a whole new system and rent and operate servers – which would have skyrocketed our costs – but pay a per-user fee instead, as well as having a proactive service provider. We are very satisfied with this service."
Zoltán Kalmár - Sales Manager
Why our customers have chosen ArenimTel
quickly and easily deployed
From a single user up to hundreds of agents.
Simple pricing, flexible
contractual terms, scalability
No investment and hidden costs. “Pay as you go” solution: only pay for the functions you actually use.
Excellent call quality,
2 European data centers guarantee the stability of the service at a 99.99% availability rate.