If your customer service or call center makes a high volume of outbound calls, the costs incurred may be an important consideration for you. If you would like to prevent your costs from running amok, ArenimTel lets you set a limit on outbound calls, over which your team will not be allowed to make further calls until the restriction is lifted. In addition, you can also check your costs and monthly balance at any time on ArenimTel’s web portal, which provides a detailed overview of your call-related costs.
Good to know!
ArenimTel is a cloud-based, scalable, cost-effective software solution for Call Centers and Customer Services that can be flexibly parameterized, offers more than 100 features and can be tailored to your company’s unique needs. Click here for the full feature list.