ArenimTel’s IP PBX lets you manage a custom number of phone extensions.
In a traditional office setting, an extension indicates a telephone endpoint identified by an internal extension number (e.g. extension 201).
Extensions in ArenimTel’s system provide all the usual functionality of traditional PBX systems (e.g. call groups, attendant function, etc.).
Extensions can be dialed in-house (within ArenimTel’s system) by keying in the extension number. If the extension is also connected to a phone line – i.e. can be dialed not only as an internal extension – then the extension can also be reached by dialing the related phone number, and can also be used to make outbound calls.
"ArenimTel is a reliable partner in helping us grow, it is very easy to customize according to our size and needs."
"ArenimTel helps us make our team more efficient, allowing us to provide faster and more efficient service to our customers. They understand our values and needs, hence our close cooperation."
"We really appreciated the fact that they wanted to understand and address our needs instead of forcing a mass-produced product on us."
"ArenimTel has helped us radically change our customer experience: ever since we started using it, we’ve been able to communicate with our customers in a much more professional way. It also helps us grow better by the week, which is a top value of our company."
"ArenimTel provides smooth and reliable operation; thanks to it, we are no longer losing customers through the phone."
"We were looking for a customer-centric team. Our top concerns were not having to integrate a whole new system and rent and operate servers – which would have skyrocketed our costs – but pay a per-user fee instead, as well as having a proactive service provider. We are very satisfied with this service."
Good to know!
In order to use an extension, it needs to be set up to work with the connected endpoint device (e.g. an IP telephone or Softphone client needs to be configured accordingly, which is done by our engineers upon system setup).