Arenim Technologies
Leading the way in customer service solutions for more than 15 years
Our software, called ArenimTel, is the only call center and virtual call center service that is not a telecommunications or infrastructure service. ArenimTel is a customer contact system that integrates with all major telephone operators. The service is a full-fledged virtual telephone exchange, a cloud-based call center available on a monthly fee basis.
ArenimTel has proven itself in every industry: the system is 100% modular, delivers outstanding voice quality and can be integrated with any business management system. Its operation is invisible in the life of a business, it always adapts to the needs and processes of the company.
Arenim Technologies Kft. is a 100% Hungarian owned,
“AAA – Highest Creditworthiness” rated, reliable company
It has been at the forefront of customer contact solutions for more than 15 years: its cloud-based call center solution, ArenimTel, has 200+ satisfied business subscribers. Its customers primarily come from the Hungarian SME sector, but it also adds value to the largest enterprises.
Good to know
Arenim Technologies Kft. is a 100% Hungarian owned,
“AAA – Highest Creditworthiness” rated, reliable company
It has been at the forefront of customer contact solutions for more than 15 years: its cloud-based call center solution, ArenimTel, has 200+ satisfied business subscribers. Its customers primarily come from the Hungarian SME sector, but it also adds value to the largest enterprises.
The Arenim story: our story from the beginning
Establishment of Minerva-Soft Kft.
Founded by Szabolcs Kun and Attila Megyeri, the company mainly serves the needs of large enterprises and SMEs with its innovative, cloud-based call center and telephone exchange solutions.
Entering the international market
Establishment of a Swedish subsidiary to develop and market the CryptTalk communications encryption system.
Startup of the Year
In 2014, we won the Startup of the Year award at the Central European Startup Awards.
International recognition
Our work was also recognized with 3 other prestigious professional awards:
- The Best Software Development Team in Eastern Europe
- Audience Grand Prize | Hungarian TechShow
- The Most Innovative IT Security Product award | ITBN
Among the most promising mobile technology companies
Our Swedish subsidiary was named one of the 40 most promising mobile technology companies in the world by the World Wireless Organization.
We have received other recognitions for our work
Our developments won the Most Promising Banking Sales Solution (Banking Sales Conference 2015) and the “Made in Hungary” Product Prize 2015 awards.
We also received the Hungarian Innovation Grand Prize
We were awarded the Best Innovation – Hungarian Innovation Grand Prize 2016.
Rebranding
Ahe group’s international expansion goals justified the name change, and Arenim Technologies Kft was established. At the same time, the cloud-based call center solution was renamed ArenimTel.
Deloitte Fast50 Impact Star
Arenim Technologies is one of the winners of Deloitte’s Fast50 ⭐️ Impact Star category as one of the most dynamic companies in the Central European region, making a positive impact on society, businesses or the environment through its unique products and services.
Recognition by the Financial Times
Arenim Technologies was included in the Financial Times list of Europe’s Fastest Growing Companies in 2021.
ArenimTel complies with all relevant legal requirements
GDPR, consumer protection, industry-specific regulations: 100% compliance
Management
We are proud that our founders were listed among Europe’s greatest innovators of the modern era
Co-founder and CEO of our Group
Information technologist, mechanical engineer. During his university studies, he lived and worked in Berlin and later in Vienna. In addition to managing the Group, he has been CEO of our Swedish subsidiary since 2013. In 2014, he won the “Founder of the Year” award at the Central European Startup Awards. In 2015, he was included in the Financial Times list of Europe’s 100 most prominent innovators of the modern era.
Co-founder of our company and Technical Director of the Group
Electrical engineer, specialist in telecommunications technologies and high-availability IT systems. Managing Director of our Hungarian Development Center since 2018. During more than 20 years of professional career, he has worked in various locations around the world, from Ulaanbaatar to Las Vegas. In 2014, CryptTalk, designed by Attila, won the ITBN’s Most Innovative IT Security Product award.
Managing Director of Arenim Technologies Kft.
He has had several years of management experience, and has achieved success in many sectors, in well-known market-leading international companies in Hungary and in several countries of Central Europe. He is well versed in developing and operating customer-centric business processes and efficient organisational structures. He is committed to researching how our business can deliver a customer experience that is in line with the ever-changing market needs. He holds a degree in Economics and Service Design.
He has been a core member of the Arenim Technologies team for ten years
During his 10 years at Arenim, he has administered more than a hundred system implementations. While managing the company’s customer service department, he had the opportunity to see how easily the ArenimTel solution can be integrated into the daily lives of customers and what they can achieve if they properly exploit the benefits of this cloud-based system. He is also actively involved in developing the product to meet the needs of an ever-changing era and market.
They said about us
"The most important benefit since the introduction of ArenimTel is that there are NO dropped calls. All incoming calls are handled, whoever wants to order from us will order from us! We have been using the system since 2016, I highly recommend it to all prospective users! "
Zoltán Simon - Logistics Manager
"ArenimTel is a reliable partner in helping us grow, it is very easy to customize according to our size and needs."
István Lám - CEO
"ArenimTel has helped us radically change our customer experience: ever since we started using it, we’ve been able to communicate with our customers in a much more professional way. It also helps us grow better by the week, which is a top value of our company."
Renáta Ádám - Account Manager
"ArenimTel helps us make our team more efficient, allowing us to provide faster and more efficient service to our customers. They understand our values and needs, hence our close cooperation."
Norbert Leskó - CEO
"ArenimTel provides smooth and reliable operation; thanks to it, we are no longer losing customers through the phone."
Diána Bácsik - COO
"ArenimTel's one-of-a-kind call center solution helps us ensure that our customer service complies with the strict requirements of the Hungarian National Bank."
Tamás Bíró - CEO
"We really appreciated the fact that they wanted to understand and address our needs instead of forcing a mass-produced product on us."
Anikó Klausz - Customer Service Manager
"We were looking for a customer-centric team. Our top concerns were not having to integrate a whole new system and rent and operate servers – which would have skyrocketed our costs – but pay a per-user fee instead, as well as having a proactive service provider. We are very satisfied with this service."
Zoltán Kalmár - Sales Manager
Related terms
Arenim | Arenim Technologies Kft. | ArenimTel | ArenimTel call center | Call center services | Cloud-based call center | Cloud-based telephone exchange | Monthly fee call center | Software developer | Software developer jobs | Customer service | Customer service software | Virtual telephone exchange | VoIP telephone exchange
