Call and Contact Center software from ArenimTel
Provide world-class service – even with just one agent

TRUSTED BY HUNDREDS OF COMPANIES
Outstanding customer experience using ArenimTel
Running a small business on a constrained budget and with limited resources is a challenging task. To achieve exceptional results, you need happy employees and even happier customers. We can help you with both.
Full range of
call center functions
Complex reports
and detailed statistics
Online management
portal
Dashboard
CRM and ERP integration
Easy customizability
We give you just what you need
Tell us your business requirements and we’ll plan and deliver the call center solution that best suits your business. Due to its highly customizable nature, our system is easy to scale and adapt to your specific needs at all times, all this at a low cost.


International call center in over 50 countries
Set up local call centers in more than 50 countries across the globe.
With multiple data centers in Europe and North America, ArenimTel provides full coverage and excellent service quality to support your international call center operations technologically.
Efficient, transparent and even fully automated outbound campaigns
Whether it’s telemarketing, phone-based recovery of accounts receivable, or generic customer notifications, ArenimTel’s call center software and service helps you efficiently plan and execute your phone campaigns.

Most popular Call Center functions
ArenimTel has all the building blocks for telephony and call center systems – create your custom setup
ArenimTel provides hundreds of features and functions, allowing you to build just the right solution for your business.
Free
in-house calls
Why pay for in-house calls? Connect your employees and sites and enjoy free voice calls.
Learn moreAutomated
callback dialer
Return missed calls automatically and don’t miss out on potential customers.
Learn moreAutomated Call Center
Self-service IVR
Let the machine handle your calls and achieve significant savings on HR costs.
Learn moreCampaign
management
Support your outbound campaigns with powerful dialer functions.
Learn moreClick-to-call
integration
A single click to start a call. It’s that easy with ArenimTel.
Learn moreDashboard
Real-time statistics
See you call center’s performance in real time, on your office screens.
Learn moreForward to mobile
when site unavailable
Power outage? No internet connection? Server downtime? ArenimTel keeps you available.
Learn moreInbound call center
features
Inbound call center and customer service? We got you fully covered.
Learn moreIntegration with CRM and
ERP systems (API)
Increase your customer service’s quality using back-end integration between ArenimTel and your company’s CRM system.
Learn moreManage
missed calls
We help you keep track of your missed calls.
Learn moreMeasure customer
satisfaction
Get feedback from your customers and measure their level of satisfaction with your services.
Learn moreMobile extension
service
Take your PBX’s inbound calls on your mobile phone.
Learn moreMonitoring and
supervisor functions
Manage your customer service efficiently using ArenimTel’s functions for team leaders and managers.
Learn moreOmnichannel
support
Voice, online and social media – manage all digital channels in one place.
Learn moreOutbound Call Center
features
Telephone campaigns efficiently, transparently. Up to 100% automation.
Learn moreReal-time
events and data
To establish control, you need data – preferably real-time data. Get access to your phone system’s real-time operational data.
Learn moreRemote work
Home office support
Working from a remote location
Learn moreSoftphone
Software client
Make calls on your PC.
Learn moreSupport for scripts
and questionnaires
Provide call scripts to your call center agents to increase efficiency.
Learn moreWhat are you looking for?
Talk to our specialists and we’ll help you find the best solution.
Success Stories
Where ArenimTel has already proven itself
Request a demo
Apply today for a demo and try the ArenimTel cloud Call Center Software without any commitment.
Need even more telephony services?
Expand your call center – we are your one-stop shop!

PBX, IP PBX
Get a complete PBX service from voice menu to the call recording with ArenimTel cloud-based telephone exchange.

Co-browsing - WebWithMe
A software solution for screen sharing, co-browsing.

Automated Call Center
Make savings with human resource replacement or supplement. Manage up to 50% of your incoming calls with automated processes.