Call and Contact Center software from ArenimTel
Provide world-class service – even with just one agent
TRUSTED BY HUNDREDS OF COMPANIES
Outstanding customer experience using ArenimTel
Running a small business on a constrained budget and with limited resources is a challenging task. To achieve exceptional results, you need happy employees and even happier customers. We can help you with both.
Full range of
call center functions
and detailed statistics
CRM and ERP integration
We give you just what you need
Tell us your business requirements and we’ll plan and deliver the call center solution that best suits your business. Due to its highly customizable nature, our system is easy to scale and adapt to your specific needs at all times, all this at a low cost.
International call center in over 50 countries
Set up local call centers in more than 50 countries across the globe.
With multiple data centers in Europe and North America, ArenimTel provides full coverage and excellent service quality to support your international call center operations technologically.
Efficient, transparent and even fully automated outbound campaigns
Whether it’s telemarketing, phone-based recovery of accounts receivable, or generic customer notifications, ArenimTel’s call center software and service helps you efficiently plan and execute your phone campaigns.
Most popular Call Center functions
ArenimTel has all the building blocks for telephony and call center systems – create your custom setup
ArenimTel provides hundreds of features and functions, allowing you to build just the right solution for your business.
Why pay for in-house calls? Connect your employees and sites and enjoy free voice calls.Learn more
Return missed calls automatically and don’t miss out on potential customers.Learn more
Automated Call Center
Let the machine handle your calls and achieve significant savings on HR costs.Learn more
Support your outbound campaigns with powerful dialer functions.Learn more
A single click to start a call. It’s that easy with ArenimTel.Learn more
See you call center’s performance in real time, on your office screens.Learn more
Forward to mobile
when site unavailable
Power outage? No internet connection? Server downtime? ArenimTel keeps you available.Learn more
Inbound call center
Inbound call center and customer service? We got you fully covered.Learn more
Integration with CRM and
ERP systems (API)
Increase your customer service’s quality using back-end integration between ArenimTel and your company’s CRM system.Learn more
We help you keep track of your missed calls.Learn more
Get feedback from your customers and measure their level of satisfaction with your services.Learn more
Take your PBX’s inbound calls on your mobile phone.Learn more
Manage your customer service efficiently using ArenimTel’s functions for team leaders and managers.Learn more
Voice, online and social media – manage all digital channels in one place.Learn more
Outbound Call Center
Telephone campaigns efficiently, transparently. Up to 100% automation.Learn more
events and data
To establish control, you need data – preferably real-time data. Get access to your phone system’s real-time operational data.Learn more
Home office support
Working from a remote locationLearn more
Make calls on your PC.Learn more
Support for scripts
Provide call scripts to your call center agents to increase efficiency.Learn more
What are you looking for?
Talk to our specialists and we’ll help you find the best solution.
Where ArenimTel has already proven itself
Request a demo
Apply today for a demo and try the ArenimTel cloud Call Center Software without any commitment.
Need even more telephony services?
Expand your call center – we are your one-stop shop!
PBX, IP PBX
Get a complete PBX service from voice menu to the call recording with ArenimTel cloud-based telephone exchange.
Co-browsing - WebWithMe
A software solution for screen sharing, co-browsing.
Automated Call Center
Make savings with human resource replacement or supplement. Manage up to 50% of your incoming calls with automated processes.