Take good care of your customers already on the phone
ArenimTel’s cloud-based smart call management system makes the work of call center operators and customer service agents easier and more efficient.
✓ 100% GDPR compliance | ✓ 100% HIPAA compliance | ✓ Call archiving
✓ Integration with patient management system | ✓ Call assignment logics
✓ Access management | ✓ Outstanding sound quality | ✓ 24/7 operation
EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS
Take good care of your customers already on the phone
ArenimTel’s cloud-based smart call management system makes the work of call center operators and customer service agents easier and more efficient.
✓ 100% GDPR compliance
✓ 100% HIPAA compliance
✓ Call archiving
✓ Integration with patient management system
✓ Call assignment logics
✓ Access management
✓ Outstanding sound quality
✓ 24/7 operation
EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS
ArenimTel’s most popular features
among healthcare service providers
Facilitate and improve the efficiency of your customer service
Access management
and roles
Set roles and privileges for your employees based on your organizational hierarchy in ArenimTel.
Learn moreCall outcome
monitoring
Log call outcomes, categorize them by case type and check the success rate.
Learn moreCall routing
logics
Choose from multiple routing logics to make sure things always work the way they’re supposed to work.
Learn moreCRM and ERP integration
from server side (API)
Increase the quality of your customer service with a server-side integration between ArenimTel and your enterprise CRM system.
Learn moreDashboard
Real-time statistics
See you call center’s performance in real time, on your office screens.
Learn moreGDPR compliant
Call Center
GDPR compliant telephone systems, call center and contact center features
Learn moreIntegration with CRM and
ERP systems (API)
Increase your customer service’s quality using back-end integration between ArenimTel and your company’s CRM system.
Learn moreIP telephones &
IP handsets
Make calls more efficiently using IP telephones.
Learn moreMobile extension
service
Take your PBX’s inbound calls on your mobile phone.
Learn moreStatistics and
executive reports
Analyze your call center’s performance and fine-tune your operations based on performance statistics.
Learn moreSupport for scripts
and questionnaires
Provide call scripts to your call center agents to increase efficiency.
Learn moreThe modern cloud-based technology has the full potential to replace outdated fixed systems
What are the immediate benefits of the ArenimTel cloud service for your company?
OPERATES INTEGRATED WITH ALL KNOWN DOMESTIC LANDLINE AND MOBILE SERVICE PROVIDERS
Progress backed by numbers, satisfied customers,
multiple turnover
References of our smart call management system put together by experts
Click on the button to view our detailed case studies
Good quality telephone customer service is essential
Your inbound calls are immediately routed to the right person, so the efficiency of your organization can be multiplied
Why wait? Contact our experts!
Please enter your details for a free consultation!
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I have worked in the information and communications sector for more than 15 years. I believe that quality customer service is essential to the life of any company regardless of industry.
I have helped hundreds of companies achieve this objective.
Kettler Zsolt
Call Center Konzulens
