Your business may require that you have real-time information about the performance of your PBX, call center, or agents. Our Dashboard solution allows you to put all these data on a single screen and display it on a smart TV.
ArenimTel’s Dashboard can be accessed using the smart TV’s built-in web browser. The real-time data displayed can be customized.
The Dashboard is also available for tablets, smartphones and PCs.
Good to know!
100% Customizable
The Dashboard can be customized. By default, it displays the following:
- number of callers in queues
- number of callers in calls
- number of missed calls
- longest current waiting time
- performance of call center agents (number of calls made and received, call time)