Easier and smarter work with ArenimTel
You can expect efficient operation and predictable costs with our modern and easy-to-implement call management system.
✓ Quick to implement and easy to use | ✓ Low amount of equipment required
✓ Outstanding customer experience | ✓ Executive report package and dashboard
✓ Guaranteed SLA, 24/7 operation, 100% GDPR | ✓ Fast support team
EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS
Easier and smarter work with ArenimTel
You can expect efficient operation and predictable costs with our modern and easy-to-implement call management system.
✓ Quick to implement and easy to use
✓ Low amount of equipment required
✓ Outstanding customer experience
✓ Executive report package and dashboard
✓ Guaranteed SLA, 24/7 operation, 100% GDPR
✓ Fast support team
EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS
ArenimTel’s most popular features
for manufacturers and logistics companies
Choose the features that best suit your business for a smooth workflow
Free
in-house calls
Why pay for in-house calls? Connect your employees and sites and enjoy free voice calls.
Learn moreAfter-call
work
Support agents’ after-call work with automatic rules.
Learn moreCall outcome
monitoring
Log call outcomes, categorize them by case type and check the success rate.
Learn moreCall routing
logics
Choose from multiple routing logics to make sure things always work the way they’re supposed to work.
Learn moreConference room
service
Conference calls made simple. Also works with international dial-in numbers.
Learn moreCRM and ERP integration
from server side (API)
Increase the quality of your customer service with a server-side integration between ArenimTel and your enterprise CRM system.
Learn moreDashboard
Real-time statistics
See you call center’s performance in real time, on your office screens.
Learn moreIntegration with CRM and
ERP systems (API)
Increase your customer service’s quality using back-end integration between ArenimTel and your company’s CRM system.
Learn moreIVR: Interactive
Voice Response
Build a voice menu that best suits your business operations and support your customers efficiently.
Learn moreManage
missed calls
We help you keep track of your missed calls.
Learn moreManage
call groups
Support your team’s work by creating call groups.
Learn moreMeasure customer
satisfaction
Get feedback from your customers and measure their level of satisfaction with your services.
Learn moreOn-call shifts
Emergency call forward
Schedule your team members’ availability during on-call shifts.
Learn moreQueue
management
Set up your inbound infrastructure in a way that best supports your customer service operations.
Learn moreSoftphone
Software client
Make calls on your PC.
Learn moreSupport for scripts
and questionnaires
Provide call scripts to your call center agents to increase efficiency.
Learn moreWelcome messages
and opening hours
The automatic greeting module of your PBX can greet and inform callers based on your opening hours.
Learn moreThe modern cloud-based technology has the full potential to replace outdated fixed systems
What are the immediate benefits of the ArenimTel cloud service for your company?
OPERATES INTEGRATED WITH ALL KNOWN DOMESTIC LANDLINE AND MOBILE SERVICE PROVIDERS
Efficient operation, satisfied customers, predictable costs
References of our easy-to-use, smart call management system
See our detailed case studies by clicking on the button!
Good quality telephone customer service is essential
Our colleagues will help you implement the call management system that best serves your business!
Why would you wait? Contact our experts!
Please enter your details for a free consultation.
I have worked in the information and communications sector for more than 15 years. I believe that quality customer service is essential to the life of any company regardless of industry.
I have helped hundreds of companies achieve this objective.
Zsolt Kettler
Call Center Consultant
