Modern cloud-based corporate communications center
Get the most out of your business with our full-featured system, designed by call center engineers and specialists, customized to your needs
✓ Smooth transition | ✓ Designed by engineers and specialists
✓ Real-time data, reports and analytics | ✓ API integrations
✓ Scalable and customizable | ✓ 100% GDPR | ✓ 24/7 operaton, guaranteed SLA
EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS
Modern cloud-based corporate communications center
Get the most out of your business with our full-featured system, designed by call center engineers and specialists, customized to your needs
✓ Smooth transition
✓ Designed by engineers and specialists
✓ Real-time data, reports and analytics
✓ API integrations
✓ Scalable and customizable
✓ 100% GDPR
✓ 24/7 operaton, guaranteed SLA
EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS
ArenimTel’s most popular features
for IT, communications and media businesses
From hundreds of different features, you can individually select the ones that are most important to you.
Access management
and roles
Set roles and privileges for your employees based on your organizational hierarchy in ArenimTel.
Learn moreAfter-call
work
Support agents’ after-call work with automatic rules.
Learn moreAPI
Programming interface
Connect your own IT solutions or software with your telephone system using ArenimTel’s APIs.
Learn moreAutomated
callback dialer
Return missed calls automatically and don’t miss out on potential customers.
Learn moreCall routing
logics
Choose from multiple routing logics to make sure things always work the way they’re supposed to work.
Learn moreConference room
service
Conference calls made simple. Also works with international dial-in numbers.
Learn moreDashboard
Real-time statistics
See you call center’s performance in real time, on your office screens.
Learn moreGDPR compliant
Call Center
GDPR compliant telephone systems, call center and contact center features
Learn moreHot
seating
Allow multiple customer service agents to share the same workstation.
Learn moreIntegration with CRM and
ERP systems (API)
Increase your customer service’s quality using back-end integration between ArenimTel and your company’s CRM system.
Learn moreIP telephones &
IP handsets
Make calls more efficiently using IP telephones.
Learn moreIVR: Interactive
Voice Response
Build a voice menu that best suits your business operations and support your customers efficiently.
Learn moreMonitoring and
supervisor functions
Manage your customer service efficiently using ArenimTel’s functions for team leaders and managers.
Learn moreOn-call shifts
Emergency call forward
Schedule your team members’ availability during on-call shifts.
Learn moreOutstanding
availability
A service with no outage or downtime? This is exactly what you get. ArenimTel is failsafe.
Learn moreRemote work
Home office support
Working from a remote location
Learn moreSoftphone
Software client
Make calls on your PC.
Learn moreStatistics and
executive reports
Analyze your call center’s performance and fine-tune your operations based on performance statistics.
Learn moreSupport for scripts
and questionnaires
Provide call scripts to your call center agents to increase efficiency.
Learn moreText-to-speech
feature
Modify your greeting message in real time.
Learn moreWhisper
feature
Talk to agents in ongoing calls to help them give answers to customers.
Learn moreThe modern cloud-based technology has the full potential to replace outdated fixed systems
What are the immediate benefits of the ArenimTel cloud service for your company?
OPERATES INTEGRATED WITH ALL KNOWN DOMESTIC LANDLINE AND MOBILE SERVICE PROVIDERS
Progress backed by numbers, satisfied customers,
multiple turnover
From our hundreds of features, you can choose individually, on your own or with the help of our experts the ones that will help you achieve the best results for your business
Click on the button to view our detailed case studies
Good quality telephone customer service is essential
With ArenimTel’s 100% modular system, you can have a fully customized call center
Why would you wait? Contact our experts!
Please enter your details for a free consultation!
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I have worked in the information and communications sector for more than 15 years. I believe that quality customer service is essential to the life of any company regardless of industry.
I have helped hundreds of companies achieve this objective.
Kettler Zsolt
Call Center Konzulens
