Modern cloud-based corporate communications center


Get the most out of your business with our full-featured system, designed by call center engineers and specialists, customized to your needs

 

Smooth transition  |  Designed by engineers and specialists
Real-time data, reports and analytics |  API integrations
Scalable and customizable | 100% GDPR 24/7 operaton, guaranteed SLA

VoIP telefonközpont egészségügyi szolgáltatóknak_ArenimTel

EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS

ArenimTel - Referenciák - Helia-D
ArenimTel - Referenciák - Alinda.hu
ArenimTel - Referenciák - Aqualing
ArenimTel - Referenciák - iDrinks
ArenimTel - Referenciák - Fétis
ArenimTel - Referenciák - Mini CRM
ArenimTel - Referenciák - Ingatlan.com
ArenimTel - Referenciák - KPMG
ArenimTel - Referenciák - Dumaszínház
ArenimTel - Referenciák - Profession.hu
ArenimTel - Referenciák - 4ig
ArenimTel - Referenciák - Rossmann
ArenimTel - Referenciák - BallonFly
ArenimTel - Referenciák - Microsec
ArenimTel - Referenciák - Affidea
ArenimTel - Referenciák - Pelenka.hu
ArenimTel - Referenciák - Synlab
ArenimTel - Referenciák - Nívó Kerítés
ArenimTel - Referenciák - GépDepo.hu
ArenimTel - Referenciák - MVM net
ArenimTel - Referenciák - Laurel
ArenimTel - Referenciák - iWebMa
ArenimTel - Referenciák - Budapesti Közművek
ArenimTel - Referenciák - InSportLine
ArenimTel - Referenciák - GRoby
ArenimTel - Referenciák - AmRest
ArenimTel - Referenciák - Eldacon
ArenimTel - Referenciák - Helit
ArenimTel - Referenciák - Electrolux
ArenimTel - Referenciák - PeriodX

Modern cloud-based corporate communications center


Get the most out of your business with our full-featured system, designed by call center engineers and specialists, customized to your needs

ArenimTel: a telefonos kapcsolattartás alapvető eszköze üzleti előfizetőknek

Smooth transition  

Designed by engineers and specialists

Real-time data, reports and analytics 

API integrations

Scalable and customizable

100% GDPR 

24/7 operaton, guaranteed SLA

EVERY DAY, HUNDREDS OF BUSINESSES ENTRUST US WITH THEIR OPERATIONS

ArenimTel - Referenciák - Helia-D
ArenimTel - Referenciák - Alinda.hu
ArenimTel - Referenciák - Aqualing
ArenimTel - Referenciák - iDrinks
ArenimTel - Referenciák - Fétis
ArenimTel - Referenciák - Mini CRM
ArenimTel - Referenciák - Ingatlan.com
ArenimTel - Referenciák - KPMG
ArenimTel - Referenciák - Dumaszínház
ArenimTel - Referenciák - Profession.hu
ArenimTel - Referenciák - 4ig
ArenimTel - Referenciák - Rossmann
ArenimTel - Referenciák - BallonFly
ArenimTel - Referenciák - Microsec
ArenimTel - Referenciák - Affidea
ArenimTel - Referenciák - Pelenka.hu
ArenimTel - Referenciák - Synlab
ArenimTel - Referenciák - Nívó Kerítés
ArenimTel - Referenciák - GépDepo.hu
ArenimTel - Referenciák - MVM net
ArenimTel - Referenciák - Laurel
ArenimTel - Referenciák - iWebMa
ArenimTel - Referenciák - Budapesti Közművek
ArenimTel - Referenciák - InSportLine
ArenimTel - Referenciák - GRoby
ArenimTel - Referenciák - AmRest
ArenimTel - Referenciák - Eldacon
ArenimTel - Referenciák - Helit
ArenimTel - Referenciák - Electrolux
ArenimTel - Referenciák - PeriodX

ArenimTel’s most popular features
for IT, communications and media businesses


From hundreds of different features, you can individually select the ones that are most important to you.

Access management
and roles

Set roles and privileges for your employees based on your organizational hierarchy in ArenimTel.

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After-call
work

Support agents’ after-call work with automatic rules.

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API
Programming interface

Connect your own IT solutions or software with your telephone system using ArenimTel’s APIs.

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Automated
callback dialer

Return missed calls automatically and don’t miss out on potential customers.

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Call routing
logics

Choose from multiple routing logics to make sure things always work the way they’re supposed to work.

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Conference room
service

Conference calls made simple. Also works with international dial-in numbers.

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CRM and ERP integration
from server side (API)

Increase the quality of your customer service with a server-side integration between ArenimTel and your enterprise CRM system.

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Dashboard
Real-time statistics

See you call center’s performance in real time, on your office screens.

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GDPR compliant
Call Center

GDPR compliant telephone systems, call center and contact center features

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Hot
seating

Allow multiple customer service agents to share the same workstation.

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Integration with CRM and
ERP systems (API)

Increase your customer service’s quality using back-end integration between ArenimTel and your company’s CRM system.

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IP telephones &
IP handsets

Make calls more efficiently using IP telephones.

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IVR: Interactive
Voice Response

Build a voice menu that best suits your business operations and support your customers efficiently.

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Monitoring and
supervisor functions

Manage your customer service efficiently using ArenimTel’s functions for team leaders and managers.

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On-call shifts
Emergency call forward

Schedule your team members’ availability during on-call shifts.

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Outstanding
availability

A service with no outage or downtime? This is exactly what you get. ArenimTel is failsafe.

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Remote work
Home office support

Working from a remote location

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Softphone
Software client

Make calls on your PC.

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Statistics and
executive reports

Analyze your call center’s performance and fine-tune your operations based on performance statistics.

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Support for scripts
and questionnaires

Provide call scripts to your call center agents to increase efficiency.

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Text-to-speech
feature

Modify your greeting message in real time.

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Whisper
feature

Talk to agents in ongoing calls to help them give answers to customers.

Learn more

The modern cloud-based technology has the full potential to replace outdated fixed systems


What are the immediate benefits of the ArenimTel cloud service for your company? 

A felhő alapú call center előnyei | ArenimTel

OPERATES INTEGRATED WITH ALL KNOWN DOMESTIC LANDLINE AND MOBILE SERVICE PROVIDERS

Minden ismert hazai szolgáltatóval integráltan működik.

Progress backed by numbers, satisfied customers,
multiple turnover


From our hundreds of features, you can choose individually, on your own or with the help of our experts the ones that will help you achieve the best results for your business  

Zabari István | Lumenet.hu

"Abszolút alkalmasak, sőt, kifejezetten fejlesztenek e-commerce-hez. Számos olyan funkciója van, amit senki más nem tud überelni."

Pál Tímea | Grantis

"Számunkra az a legfontosabb, hogy ügyfeleinket, akik bizalmat szavaztak nekünk, végigsegítsük az úton. Nálunk ezt az ügyfélszolgálat végzi, az ügyfélszolgálatot pedig az Arenim segített teljesen új szintre emelni."

Nagy Sándor | G'Roby Online

"Az ArenimTel azonnal meggyőzött. Az átállás heurisztikus élmény volt."

Klausz Anikó | Dr. Orto

"Az igényeinket akarták megérteni és azokra kínáltak megoldást, nem pedig egy sorozatgyártott terméket próbáltak ránk erőltetni."

Kalmár Zoltán | Ingatlan.com

"Olyan csapatot kerestünk, aki teljesíti azt, amit ígér – váratlan meglepetések és rejtett költségek nélkül, határidőre."

Dr. Sasvári Anna | Helia-D

"Kiemelten fontos számunkra, hogy erőforrás-takarékosan és hatékonyan működjünk. Ezt az ArenimTel teszi lehetővé."

Schmidt Richárd | Alinda.hu

"Elértük a célunkat. Ebben az ArenimTel nagyon sokat segített."

Click on the button to view our detailed case studies

Good quality telephone customer service is essential


With ArenimTel’s 100% modular system, you can have a fully customized call center

Why would you wait? Contact our experts!

Please enter your details for a free consultation!

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I have worked in the information and communications sector for more than 15 years. I believe that quality customer service is essential to the life of any company regardless of industry.

 

I have helped hundreds of companies achieve this objective. 

 

Kettler Zsolt
Call Center Konzulens