by Papp Hajnalka | Dec 31, 2020
When designing ArenimTel’s online portal and software solutions, we paid special attention to making them extremely user-friendly. However, due to the system’s complexity, you may have questions regarding certain settings or whether changes have been made according to...
by Papp Hajnalka | Dec 31, 2020
The customer portal makes available three access levels (roles): Administrator Supervisor Agent assigned to a phone or call center extension User privileges are defined by ArenimTel’s engineers on a per subscriber and per online user basis, using a so-called...
by Papp Hajnalka | Dec 20, 2020
When developing the ArenimTel service, one of our most important considerations was ensuring legal compliance. As our customers use our PBX and Call Center software in a wide range of industries that fall under various regulations, we built ArenimTel with general...
by Papp Hajnalka | Dec 20, 2020
As a subscriber to ArenimTel’s call center software and customer service solution, you don’t need to worry about update costs – we provide them regularly and free of charge, so you can always use the latest and greatest features we offer. Regular free updates apply to...
by Papp Hajnalka | Dec 20, 2020
An important feature of ArenimTel’s call center service is flexible pricing, which allows you to pay only for services that you are subscribed to. New features that you subscribe to are added to your monthly bill and, should you cancel them, your costs are immediately...
