by Papp Hajnalka | Nov 24, 2020
ArenimTel’s customer service software provides a customer satisfaction measurement feature that allows your customers to rate calls and the performance of customer service agents. How It Works When the conversation is finished, the agent redirects the customer to a...
by Papp Hajnalka | Nov 3, 2020
Your business may require that you have real-time information about the performance of your PBX, call center, or agents. Our Dashboard solution allows you to put all these data on a single screen and display it on a smart TV. ArenimTel’s Dashboard can be accessed...
by Papp Hajnalka | Oct 29, 2020
Use ArenimTel’s missed call notifications function to get automated notifications via email whenever an inbound call remains unanswered. Missed or unanswered calls can be viewed through the web portal and notifications can be sent by the system via email (similarly to...
