LDAP Integration with Call Center

ArenimTel can be integrated with the subscriber’s LDAP system. This service (integration) gives access to the following features: central company phonebook: ArenimTel’s central phonebook can be replaced by or synchronized with your company’s phonebook through LDAP....

Click-to-call

Call back your customers with a single click on the web portal or in your CRM system. Thanks to integration with ArenimTel’s call center software, a single click on your customer’s number will initiate the call on your handset or in your ArenimTel Softphone client....

Call Center API

API’s allow for the automated query of call data in ArenimTel’s system without having to use the web portal. This way, the data provided by ArenimTel can be used easily in third-party applications. ArenimTel’s call center software provides access to a range of call...