Inbound Call Center features

Your customer service / inbound call center needs to have all the necessary features to handle inbound calls efficiently. Automated voice announcements, opening hours, queue lines, different call routing strategies, reports, etc. – get it all from ArenimTel in one...

Outbound Call Center features

ArenimTell offers a comprehensive call center service, with various outbound call functions. Wether it’s sales calls, debt collection or customer notification calls, ArenimTel’s outbound call center software and features help you build and execute telephone campaigns...

Omnichannel support

ArenimTell offers a comprehensive call center service, one of the most popular features of which is omni-channel call center support. In a society of ubiquitous connectivity, consumers are no longer content with just a phone number to dial: they expect to be able to...

Campaign management – Dialer functions

  ArenimTell offers a comprehensive Call Center service, one of the most popular features of which is campaign management. This function enables the fast and efficient building of telephone campaigns, regardless of their purpose. Whether it’s sales calls, debt...

Automated Call Center – Self-service IVR

If your customer service or call center has a high number of easily classifiable and standardizable calls, and you are continuously short on labor, we recommend ArenimTel’s solution. Our innovative Automated Call Center helps mitigate your labor shortage issues,...