by Papp Hajnalka | Nov 20, 2020
Add custom notes to calls recorded in ArenimTel’s system to highlight important information, so you don’t have to listen to the whole recording again when you come back later. It’s the easiest way to share information with your team. Notes are searchable, so you can...
by Papp Hajnalka | Nov 20, 2020
ArenimTell offers a comprehensive Call Center service, one of the most popular features of which is campaign management. This function enables the fast and efficient building of telephone campaigns, regardless of their purpose. Whether it’s sales calls, debt...
by Papp Hajnalka | Nov 20, 2020
ArenimTel Call Center’s email management feature allows you to handle inbound calls and email correspondence in one place – giving you measurable benefits. Tunneling the two communication channels into one system can greatly simplify your company’s processes,...
by Papp Hajnalka | Nov 20, 2020
If your customer service or call center has a high number of easily classifiable and standardizable calls, and you are continuously short on labor, we recommend ArenimTel’s solution. Our innovative Automated Call Center helps mitigate your labor shortage issues,...
by Papp Hajnalka | Nov 20, 2020
The Automatic Callback Dialer function of the ArenimTel Call Center software automatically returns missed calls and assigns them to available call center agents, making the handling of missed calls more efficient. How does Automatic Callback Dialing work? To see the...